Product Privacy Policy.
Table of Contents
Use of the Subscription Service. 2
The aquareco Subscription Service. 2
aquareco Product Specific Privacy Disclosures. 3
Other Product Specific Disclosures. 3
Integrations with the aquareco Platform. 3
General.
Last Modified: 6th December 2019.
This Product Privacy Policy applies to your use of the aquareco Subscription Service (the Subscription Service) as a customer of aquareco (aquareco, Inc. and our affiliates), including the use of our associated mobile applications (Mobile Apps). This Product Privacy Policy applies to the data aquareco processes on behalf of our customers (Customer Data) in our capacity as a processor. This Product Privacy Policy does not apply to any information or data collected by aquareco as a controller for other purposes, such as information collected on our websites or through other channels for marketing purposes. Please find the aquareco Privacy Policy that covers this information or data by clicking here.
aquareco processes Customer Data under the direction of our Customers and has no direct control or ownership of the personal data we process. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data to aquareco for processing purposes. Terms not otherwise defined herein shall have the meaning as set forth in the aquareco Customer Terms of Service (the ‘Agreement’). In the event of a conflict between this Product Privacy Policy and the Agreement, the terms of the Agreement will control.
We periodically update this Product Privacy Policy. We will post any changes on this page and, if the changes are significant, we will provide an update through the Notification app in your aquareco portal. While we will notify you of any material changes to this Product Privacy Policy prior to the changes becoming effective, we encourage you to review this policy periodically. We will also keep prior versions of this Product Privacy Policy in an archive for your review.
Use of the Subscription Service.
The aquareco Subscription Service.
Our online Subscription Service allows users (typically small to medium size businesses) to create and share company register content. The Subscription Service can also be used to help organize meetings and action points. The information added to the Subscription Service, either by site visitors providing their contact information or when a Subscription Service user adds the information, is stored and managed on our service providers’ servers. aquareco provides the Subscription Service to our customers for their own company register needs.
Use by aquareco.
We use our own Subscription Service to build webpages that people can visit to learn more about aquareco. Information that we collect and manage using the Subscription Service for our own marketing belongs to us and is used, disclosed and protected according to the aquareco Privacy Policy.
Use by Our Customers.
Our customers use the Subscription Service to provide their users with the means to manage their clients and/or companies. aquareco does not control the types of information that our customers may choose to collect or manage using the Subscription Service. That information belongs to them and is used, disclosed and protected by them according to their privacy policies. aquareco processes our customers’ information as they direct and in accordance with our agreements with our customers, and we store it on our service providers’ servers. Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the Subscription Service, as permitted by this Product Privacy Policy, and as required by law.
We use the information collected through our Subscription Service by our customers for the following purposes: to provide the Subscription Service (which may include the detection, prevention and resolution of security and technical issues); to respond to customer support requests; and otherwise to fulfil the obligations under the aquareco Customer Terms of Service.
We have no direct relationship with individuals who provide Personal Information to our customers. Our customers control and are responsible for correcting, deleting or updating information they have collected from using the Subscription Service. We may work with our customers to help them provide notice to their visitors about their data collection, processing and usage.
aquareco Product Specific Privacy Disclosures.
Other Product Specific Disclosures.
Integrations with the aquareco Platform.
You may choose to connect any number of applications or integrations, including our certified partner applications, with your aquareco Account. Your use of these integrations is subject to the privacy terms made available by that integrator. For more information on our partners, please see: https://www.aquareco.com/legal/general/partner-info.
Mobile Applications.
When You Use our Mobile Application.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Apps on your mobile device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. In addition to information we collect on our Websites, when you use our Mobile Apps we may also collect your city location, device model and version, device identifier (or “UDID”), OS version, and your aquareco Subscription Service credentials.
We send push notifications from time to time in order to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off at the device level.
We may link information we store within the analytics software to Personal Information you submit within the Mobile App. We do this to improve services we offer you and improve our marketing, analytics and site functionality.
Single Sign-On.
You can log in to our site using a Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form. Such services may give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Log Files.
When you use the Subscription Service, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by aquareco for the operation of the Subscription Service and to maintain quality of the Subscription Service. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Data Subject Requests.
If you are a customer, prospect, or otherwise interact with one of our Customers and would no longer like to be contacted by one of our customers that use our Subscription Service, please contact the customer that you interact with directly. If you want to access, correct, amend, or delete data controlled by a aquareco customer, you should direct your query to the aquareco Customer (the data controller).
You may request the deletion of your aquareco account or Subscription Service by sending a request to privacy@aquareco.com.
If you are seeking to exercise your data subject access rights for the data aquareco processes as a controller, please see this Privacy Policy.
Data Retention.
The data you collect as part of your use of the Subscription Service is retained according to the relevant agreements between you and aquareco. Customer Data is retained for as long as you remain an active customer. Your data is deleted upon your written request or after an established period following the termination of all customer agreements. In general, Customer Data is deleted after your paid Subscription ends and your portal becomes inactive.
Contact.
Data Protection Officer (DPO).
John Gunning.
privacy@aquareco.com.
aquareco, Inc.
BPM 45001, 4a, Banzelt, L-6921 Roodt-sur-Syre, Luxembourg.
Copyright © 2020 – 2022 aquareco, Inc.